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Welcome to Carlock VW of Cool Springs At Carlock VW of Cool Springs would like to welcome you to our dealership in Franklin, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come & check out our full selection of new Volkswagen vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repa... read more
620 Bakers Bridge Ave, Franklin, TN, 37067, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 8:00 p.m. | |
Tue | 7:30 a.m. to 8:00 p.m. | |
Wed | 7:30 a.m. to 8:00 p.m. | |
Thu | 7:30 a.m. to 8:00 p.m. | |
Fri | 7:30 a.m. to 8:00 p.m. | |
Sat | 8:00 a.m. to 8:00 p.m. | |
Sun | Closed |
Great Experience - Ask For Salesman Tim Steed! My family had a great experience with VW of Cool Springs. Salesman Tim Steed was a pleasure to work with. He was laid back and not pushy at all. He was very informative. Management treated us well. We bought a new 2017 Volkswagon Jetta. We had to replace our 2009 Jeta due to a wreck. We wanted another Jetta due to the fact that our 2009 was so good to us.We got an excellent deal and are very happy with our purchase.
Customer service was fantastic. Manager and Finance Manager From the Manager to the Finance Manager Sona and sales person Sean DeBerry the service couldn't have been better. Fastest and easiest experience buying a car I have ever had. I will definitely return. I honestly enjoyed it so much I was sad when it was finished.
2018 VW Atlas 2nd Vehicle we have purchased from Hallmark VW of Cool Springs, team was great to work with both times. Thanks to Tim and Justin for all of their hard work, we told them the vehicle we were looking for - they found it and had it in the store within a week. Also, have had great dealings with the service department.
Outstanding customer service! Not pushy! Thank you so much to Justin, Tim, and the whole VW team! I love my new Tiguan and am so happy I made the purchase! It was wonderful working with this dealer. I had a specific price point for my trade-in and my new car, and Hallmark was accommodating. They made me feel both at ease and well-informed. They answered all of my questions and I enjoyed multiple test drives.
Awesome experience We had an idea of what we wanted coming into the dealership. There was no pressure, no annoying sales pitch. The sales staff was top notch. This was our second time buying there and we will definitely be back!
Second time to purchase from this dealership Repeat customer..No nonsense..quality product.. Good selection...knowledgeable friendly staff... Easy to reach fair sales agreement... Comfortable..clean dealership.... Sales staff work as a team..helpful to each other...
No drama. Easy transaction. Probably the best car buying experience I've ever had. There were no surprise fees and no high pressure sales tactics. Grady, Sona, and the rest of the team were friendly, efficient, and never pushy. The dealership beat the prices of larger city dealers and gave me a fair price on my trade.
It was a first class experience. Aaron Hendrickson, Arnaldo Torres, and the rest of the team were exceptional. I picked the right dealership, because they went out of their way to bring the vehicle to my house. My family and I are happy to be in the 2018 Atlas. This location gets a two thumbs up.
Awesome Experience!!! Helpful but laid back approach was sooo nice! We will be buying our next car from Sean DeBerry and Sona Gulati as well! Friendly and knowledgeable, Sean took the time to go over everything about the Passat with us, explaining how to use each function, just amazing! Lori and i couldn't believe as we were driving home how easy Hallmark of Cool Springs made the whole experience. Thank You!
Carlock Volkswagen of Cool Springs has a 4.9 star rating with 1,437 reviews.
Carlock Volkswagen of Cool Springs is closed now. It will open on Monday at 7:30 a.m.