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Welcome to Carlock VW of Cool Springs At Carlock VW of Cool Springs would like to welcome you to our dealership in Franklin, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come & check out our full selection of new Volkswagen vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repa... read more
620 Bakers Bridge Ave, Franklin, TN, 37067, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 8:00 p.m. | |
Tue | 7:30 a.m. to 8:00 p.m. | |
Wed | 7:30 a.m. to 8:00 p.m. | |
Thu | 7:30 a.m. to 8:00 p.m. | |
Fri | 7:30 a.m. to 8:00 p.m. | |
Sat | 8:00 a.m. to 8:00 p.m. | |
Sun | Closed |
supreme customer service This dealership has great employees that take your time and pocket book into consideration. Employees like Charles and Joe both service advisors. They have a comfortable waiting area and a good shuttle service. I drive 2 1/2 hrs to come to Hallmark because of this and will continue to do so. Keep up the good work,
Fantastic service experience I had just turned in my Beetle TDI and still had credit remaining on my VW Goodwill card when my service advisor Bob asked me what I was going to do with the balance. I said I didn't know but that I has a Subaru that needed new brakes. "I've worked on Subarus, bring it in and we'll get it taken care of" he said. Hallmark parts dept ordered the brake pads for me and Bob had the mechanics install them and even lowered the final bill so my leftover credit paid for it all. Who does that? These guys, ... read more
2017 Passat R-Line I recently purchased a 2017 R-Line Passat. Arnaldo walked out to greet us immediately. He was very knowledgeable about the Passat. He could answer every question that I had about the Passat. If you need someone to help you out, I would highly recommend Arnaldo. Very pleasant & great personality!
Great Buying Experience with Hallmark I recently purchased two cars at Hallmark Volkswagen. Both times, Grady Rosten helped me find the right vehicle. Like the other sale staff at Hallmark, he was very knowledgeable, helpful and personable. If I ever have to purchase another car, volkswagen or not, I'll be giving Grady a call (and I'd recommend you do too).
If You Don't Like Shady...Go See Grady!! I contacted Cool Springs VW after I totaled my VW Beetle. When I called...I got Grady Rosten. I was immediately impressed with how polite & professional he was. He gained my trust & sold me a car over the phone before meeting him face to face. I would definitely work with this guy again!!! Satisfied Customer, Marie Edwards
Buying Experience Great professionalism by VW of Cool Springs. My sales specialist was Timothy Steed. Very informative and all the employees were professional and helpful. I would definitely recommend them in the future. Thanks, JOHN A. HALL
Painless experience I can't say enough wonderful things about Katelyn, Cody and the financial guy, they were not pushy and gave me the deal I needed. It was a painless experience and we were in and out in no time. I went home with a beautiful new car and I know I will be back when it's time to trade again.
Excellent Buying Experience! Hallmark Volkswagen of Cool Springs has been servicing my three VW's since I moved to Nashville in 2014. It finally came time to upgrade my 2014 Passat TDI and purchase a new one. Thanks to Tim Steed, Arnaldo Torres, E.J. Sisco, and Thomas Umboh, I had a great buying experience! It was fast, easy and very relaxed! I love my new 2017 Passat SE w/Technology package! I'm happy to say I remain a loyal Hallmark Volkswagen of Cool Springs customer!- Justin G. Glenn
My dream car has returned! 1973 VW Beetle was my 1st car,2016 VWB will be my last !!! I love it. JB was the best salesman I've ever worked with! Friendly,Knowledgeable, Honest and NO PRESSURE! Loved him! Great experience,will definitely refer others. Facility was clean. JB took me straight to the car I wanted....just a perfect sales person to buy from! My husband actually loves it as much as I do, it's like our own little sports car! Thank you for making my dream full circle!! Thomas Umboh was just as nice as JB. Your dealer... read more
Carlock Volkswagen of Cool Springs has a 4.9 star rating with 1,443 reviews.
Carlock Volkswagen of Cool Springs is closed now. It will open at 7:30 a.m.