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Carlock Volkswagen of Cool Springs

4.9
  • Car Dealers
  • Franklin, TN

About this business

AutomotiveCar Dealers

Welcome to Carlock VW of Cool Springs At Carlock VW of Cool Springs would like to welcome you to our dealership in Franklin, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come & check out our full selection of new Volkswagen vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repa... read more

Location details

620 Bakers Bridge Ave, Franklin, TN, 37067, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
SunClosed
4.91,439 reviews
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max norton's profile image
max norton 
7 years ago

supreme customer service This dealership has great employees that take your time and pocket book into consideration. Employees like Charles and Joe both service advisors. They have a comfortable waiting area and a good shuttle service. I drive 2 1/2 hrs to come to Hallmark because of this and will continue to do so. Keep up the good work, 

miker88's profile image
7 years ago

Fantastic service experience I had just turned in my Beetle TDI and still had credit remaining on my VW Goodwill card when my service advisor Bob asked me what I was going to do with the balance. I said I didn't know but that I has a Subaru that needed new brakes. "I've worked on Subarus, bring it in and we'll get it taken care of" he said. Hallmark parts dept ordered the brake pads for me and Bob had the mechanics install them and even lowered the final bill so my leftover credit paid for it all. Who does that? These guys, ... read more

Cherokee#6's profile image
Cherokee#6 
7 years ago

2017 Passat R-Line I recently purchased a 2017 R-Line Passat. Arnaldo walked out to greet us immediately. He was very knowledgeable about the Passat. He could answer every question that I had about the Passat. If you need someone to help you out, I would highly recommend Arnaldo. Very pleasant & great personality! 

John Arthur's profile image
John Arthur 
7 years ago

Great Buying Experience with Hallmark I recently purchased two cars at Hallmark Volkswagen. Both times, Grady Rosten helped me find the right vehicle. Like the other sale staff at Hallmark, he was very knowledgeable, helpful and personable. If I ever have to purchase another car, volkswagen or not, I'll be giving Grady a call (and I'd recommend you do too). 

VW GAL's profile image
7 years ago

If You Don't Like Shady...Go See Grady!! I contacted Cool Springs VW after I totaled my VW Beetle. When I called...I got Grady Rosten. I was immediately impressed with how polite & professional he was. He gained my trust & sold me a car over the phone before meeting him face to face. I would definitely work with this guy again!!! Satisfied Customer, Marie Edwards 

VWBuyer's profile image
7 years ago

Buying Experience Great professionalism by VW of Cool Springs. My sales specialist was Timothy Steed. Very informative and all the employees were professional and helpful. I would definitely recommend them in the future. Thanks, JOHN A. HALL 

Kaylor33's profile image
7 years ago

Painless experience I can't say enough wonderful things about Katelyn, Cody and the financial guy, they were not pushy and gave me the deal I needed. It was a painless experience and we were in and out in no time. I went home with a beautiful new car and I know I will be back when it's time to trade again. 

Justin G. Glenn's profile image
Justin G. Glenn 
7 years ago

Excellent Buying Experience! Hallmark Volkswagen of Cool Springs has been servicing my three VW's since I moved to Nashville in 2014. It finally came time to upgrade my 2014 Passat TDI and purchase a new one. Thanks to Tim Steed, Arnaldo Torres, E.J. Sisco, and Thomas Umboh, I had a great buying experience! It was fast, easy and very relaxed! I love my new 2017 Passat SE w/Technology package! I'm happy to say I remain a loyal Hallmark Volkswagen of Cool Springs customer!- Justin G. Glenn 

MarthaVWB's profile image
MarthaVWB 
7 years ago

My dream car has returned! 1973 VW Beetle was my 1st car,2016 VWB will be my last !!! I love it. JB was the best salesman I've ever worked with! Friendly,Knowledgeable, Honest and NO PRESSURE! Loved him! Great experience,will definitely refer others. Facility was clean. JB took me straight to the car I wanted....just a perfect sales person to buy from! My husband actually loves it as much as I do, it's like our own little sports car! Thank you for making my dream full circle!! Thomas Umboh was just as nice as JB. Your dealer... read more

Frequently asked questions about Carlock Volkswagen of Cool Springs

How is Carlock Volkswagen of Cool Springs rated?

Carlock Volkswagen of Cool Springs has a 4.9 star rating with 1,439 reviews. 

When is Carlock Volkswagen of Cool Springs open?

Carlock Volkswagen of Cool Springs is open now. It will close at 8:00 p.m.